Reference

How BD Bajy Handles Your Personal Information

This Privacy Policy covers what data BD Bajy collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform — and exactly what we do with it.

Account DataPayment PrivacyYour Access RightsData RetentionContact Us
BD Bajy How BD Bajy Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Cookies, and Retention

We use SSL encryption on every page and across all payment flows, including bKash, Nagad, and Rocket deposit screens. Your account password is hashed — we cannot read it, and our support team will never ask for it. If you close your account, we retain certain records for the period required by applicable financial regulations in your eligible region; after that, non-essential data is deleted from active systems.

SSL Encryption

All data in transit — login, registration, payment confirmation — travels over SSL. This applies to mobile access on Android and iOS browsers.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings.

Account Security

We send an OTP to your registered number whenever a new device attempts login. If you did not request it, contact support immediately and change your password.

Data Retention

Active account data is kept for as long as your account remains open. After closure, we retain only what applicable regulation requires, then delete the rest.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete personal data tied to your BD Bajy account, our support team handles privacy requests directly. You can reach us by email, live chat inside the platform, or through the account help form. We aim to respond to all data-related requests within a reasonable timeframe; complex requests may take longer.

Email Support Send your data request to our support email. Include your registered account number so we can locate your records promptly.
Live Chat Open the chat widget inside your account dashboard. Our Bangladesh support team handles privacy queries during platform operating hours.
Account Help Form Use the Help form under Account Settings for formal data access or deletion requests. Your submission creates a tracked ticket.

Common Questions About Your Privacy

These are the questions we hear most from account holders in Bangladesh about how their data is handled on BD Bajy.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to protect your account from unauthorised access.

No. We never store your mobile wallet PIN. Transaction references are recorded for account reconciliation, but your credentials stay entirely within your own wallet app.

Yes. Submit a data access request via the Help form in Account Settings or email our support team. Include your account number so we can locate your records efficiently.

Close your account and submit a deletion request through live chat or the account help form. We will delete non-essential data after fulfilling any retention obligations required by applicable regulation.

Only with payment processors needed to complete your specific transaction — for example, the processor handling your Rocket transfer. We do not sell your data or share it for third-party marketing.

Every new device login triggers an OTP sent to your registered number. SSL encryption covers all sessions. If you receive an unexpected OTP, contact support and update your password straight away.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.